Terms ofService

1. Scope of Service and Definitions

1.1 SnapFind Services

SnapFind is an online photo album service powered by advanced face recognition technology. Users can upload selfie photos for identification and management of event photos. This service is applicable to both personal and commercial use (such as weddings, corporate events, and sporting events).

1.2 User Types

• Registered Users: Individuals or businesses that register an account on the website, enabling them to upload photos, create albums, and authorize guests to search for photos.
• Guests: Individuals who can upload selfies for face matching without the need to register.

1.3 Scope of Application

These Terms apply to all users of the SnapFind service, including but not limited to registered users and guests.

1.4 Prohibited Activities

Users are prohibited from engaging in illegal, unethical, or unauthorized activities, including uploading infringing content, unauthorized automated operations, or interference with service operations.

2. User Content and Responsibilities

2.1 Legal Compliance

Users shall comply with all applicable national and regional laws when using the SnapFind service.

2.2 Prohibited Activities

Users are prohibited from uploading content that infringes on the rights of others, unauthorized commercial brand content, illegal or obscene content, or attempting to attack the system.

2.3 Content Responsibility

Registered users bear full responsibility for all content uploaded to SnapFind (including photos and text descriptions), and warrant that they have the legal rights to do so.

2.4 Violation Handling

If user content or conduct violates these Terms or applicable laws, the Company reserves the right to remove such content, suspend, or terminate the user's account.

3. Privacy and Data Security

3.1 Data Protection Policy

We are committed to protecting users' privacy and data security, and comply with applicable privacy laws and regulations. For more details, please refer to ourPrivacy Policy。

3.2 Data Storage and Encryption

SnapFind uses Amazon AWS cloud servers for data storage and employs industry-standard encryption to protect data security. The Company is not liable for losses caused by force majeure or cyberattacks.

3.3 Third-Party Access

The Company will not share user content without consent, except where required by law or to protect the Company's rights.

4. Content Ownership and Licensing

4.1 Content Ownership

Ownership of photos and other content uploaded by users remains with the users. The Company does not claim ownership of user content.

4.2 License to Use

Users grant the Company a license to use their content for the purpose of providing, maintaining, and improving the service, including storage, processing, classification, and face matching.

4.3 SnapFind Intellectual Property

All technology, code, design, logos, and functionality of the SnapFind platform are the proprietary property of SnapFind and its licensors.

4.4 Third-Party Licensed Technology

SnapFind uses Amazon AWS artificial intelligence services for face recognition.

5. Account Management and Operations

5.1 Account Registration

Users must provide accurate and truthful personal information to complete registration, and are responsible for the use and security of their accounts.

5.2 Password Security

Users must safeguard their passwords. The Company is not liable for unauthorized use resulting from user negligence.

5.3 Account Termination

Users may request account termination at any time. The Company also reserves the right to terminate accounts for violations or as required by law.

6. Paid Services and Refund Policy

6.1 Pricing

Certain features of SnapFind are paid services. Users are required to pay fees according to the published pricing plans.

6.2 Refund Terms

Once a paid service has been activated, fees are non-refundable unless otherwise required by law.

7. Service Interruption and Limitation of Liability

7.1 Service Interruption

Services may be suspended due to maintenance, upgrades, or force majeure events. We will endeavor to provide advance notice to users.

7.2 Limitation of Liability

The Company shall not be liable for losses arising from technical failures, force majeure, or user conduct.

8. Intellectual Property

The trademarks, logos, technology, and service-related intellectual property of SnapFind are owned by the Company and protected by applicable laws. Unauthorized use is prohibited.

9. Amendments to Terms

The Company reserves the right to amend these Terms at any time. Users will be notified through website announcements, email, or other means.

10. Dispute Resolution

10.1 Governing Law

These Terms shall be governed by the laws of Hong Kong.

10.2 Dispute Resolution

Disputes shall be resolved through amicable negotiation. If negotiation fails, disputes shall be submitted to the Hong Kong arbitration authority.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact us at info@snapfind.io .