Contact Us
Have questions or need assistance? We're here to help.
Email Us
General inquiries, partnerships, technical support
info@snapfind.ioLatest updates, event showcases
@snapfind.io
We'll respond within 24 hours
Frequently Asked Questions
Here are answers to some common questions
SnapFind is fully browser-based with no app to
download. Organizers create an event and upload
photos, and the system automatically performs AI
face indexing. Guests scan the QR code to upload
a selfie and search for their photos.
All photos are stored in a secure cloud with
industry-leading encryption. We strictly comply
with data protection regulations and never use
photos or facial data for any third-party
purposes.
No! SnapFind is entirely browser-based. Guests
scan a QR code to use it instantly, with support
for all smartphones and computers.
SnapFind supports Traditional Chinese (default),
Simplified Chinese, and English. The system
automatically adapts to each guest's language
preference.
You can choose a monthly subscription plan
(which includes a monthly Snap Coin allocation)
or purchase one-time Top-up Packs. All payments
are processed through Stripe, supporting credit
cards and various payment methods.
Please contact our support team via
info@snapfind.io or through our Instagram page.
We'll assist you as soon as possible.
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